Returns & Exchanges
At Hikimilitariashop, we want you to be fully satisfied with your tactical gear and apparel, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original, unworn condition with all military-grade tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order containing the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all protective inserts are included, and clearly write your RMA number on the exterior of the box.
- 3.Ship the Items
Affix the prepaid shipping label provided via email and drop off the package at any authorized courier location; we recommend keeping a copy of your tracking number.
- 4.Inspection and Refund
Once our warehouse team verifies the condition of the gear, your refund will be processed back to your original payment method within 5 to 7 business days.
